Do contractors need to install software?

No. Contractors can connect through the browser with no local installation. CyberElements breaks the protocol connection between their device and the protected system, allowing only screen output and keyboard or mouse inputs to pass through. Deeper device-posture checks are available when the CyberElements client is installed.

What happens when the contractor’s task is complete?

The connection closes automatically at the end of the defined access window. There are no standing permissions to revoke, no AD entries to clean up and no credentials to rotate. The access expires with the job.

What if the contractor has no MFA device?

Pulse provides biometric MFA through typing behaviour, so no token, smartphone or extra hardware is required. The contractor only needs an internet connection to access the cloud-based service.

How does CyberElements handle highly sensitive contractors?

Lens monitors privileged sessions in real time. Suspicious behaviour triggers an automated response while the session is still open, rather than a post-incident review three weeks later.

Does this meet NIS2 and DORA requirements?

Yes. CyberElements provides the traceability, least-privilege enforcement and audit trail that both frameworks require for third-party access. Evidence is produced continuously, not reconstructed at audit time.

How quickly does it go live?

The platform is live from the browser in minutes. Contractors can be onboarded and operating under defined access conditions within a few hours.

Third-Party & Vendor Access

The job took two hours. The access shouldn’t last two years.

A maintenance visit gets access for the work order, closely monitored by our AI-driven preventive tool. When the work ends, the access ends with it.

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CyberElements runs quietly and securely behind multinational corporations and government agencies in Europe.

Challenges

Third-party access is easy to grant. Harder to clean up.

Contractors, suppliers and service providers keep the business running. Most organisations still manage them with VPNs, shared credentials and manual clean-up, with limited visibility of AI agents brought into the environment. Temporary access becomes a permanent risk, and third-party work becomes another place shadow AI can hide.

The job needs one room. The VPN opens every door.

A contractor arrives to service one machine. The VPN gives them a route into the wider network. The boiler room visit suddenly comes with a key to the rest of the building.

The Active Directory remembers everyone.

Registering a third party in the AD is a bad, but standard practice. Until the admin forgets to remove them too. Orphan accounts, standing rights and overprivileged access accumulate quietly until someone notices. Usually after an incident.

Credentials travel by email.

Somebody’s password has seen more inboxes than your newsletter. Once credentials are shared, there is no clean way to revoke them. The contractor changes firms. The password does not.

Secure engineering access costs like a second project.

Remote maintenance often requires access to engineering stations, specialist software and OT tools. The usual applications are expensive, heavy to deploy and hard to justify for a contractor who only needs two hours on one machine.

SOC sees the smoke only after the match is struck.

Third-party access can reach the environment before analysts have enough context to judge the risk, leaving the team to react after the activity begins.

Your suppliers and shadow AI expand the attack surface.

Every contractor, vendor, service provider and unsanctioned AI tool adds another route your security team has to understand. External access keeps growing across people, tools and automations, while visibility stays scattered.

Real World ROI

Control every external connection. Sleep better after it.

The goal is not to stop contractors working. It is to make sure every connection is accountable, secure and easy to manage from start to finish.

80–90%
Reduction in contractor-related risk
Keep the doors locked.
- Keep contractors inside approved systems, tasks and timeframes.
- Isolate sessions from the wider network.
- Lens uses AI to intervene before suspicious activity spreads.
60–80%
Reduced admin time
Know who’s inside.
- Automate just-in-time access, credential management and expiry.
- Map every external connection to a named identity.
- Scale contractor access without creating forgotten accounts.
€30k–€100k
Savings from VPNs and legacy tools licences
Keep work moving.
- Replace VPNs and separate remote-access tools.
- Make remote maintenance as controlled as onsite work.
- Give contractors governed access from their existing devices.
2–5x
Faster audit preparation
Stay ready for question.
- Generate access logs and session recordings automatically.
- Keep NIS2 and GDPR evidence ready from one console.
- Reduce manual collection work and costly repeat audits.

*Calculated outcomes are based on an organisation with 10 regular contractors and 1,000 employees.

How It Works

From forgotten accounts to governed access. In just a few hours.

Tie each session to identity and access policy. Context and activity are checked continuously, with AI analysis that pauses or stops a session when needed. Contractors log in once. Credentials stay hidden.

Step 1

Give them an identity. Not a shared login.

The contractor logs in through a CyberElements account protected by MFA. Application credentials are injected automatically, so passwords never need to be shared, stored or remembered.

Step 2

No second device? No problem.

Some environments don’t allow phones, tokens or reliable connectivity. With no 4G, wifi or smartphone, Pulse provides biometric MFA through typing behaviour alone. No token. No extra hardware.

Step 3

Set access policies around the contractor’s context.

Define what each contractor can reach, under which conditions, how many times and for how long. Access conditions are enforced continuously, so the session stays inside policy while the work happens.

Step 4

Check the device at the door and after entry.

CyberElements checks the contractor’s device at connection, then keeps checking it during the session: antivirus status, OS version and patch level. If the device falls out of policy, access stops.

Step 5

Add just-in-time approval for critical resources.

For highly critical resources, add another approval layer at the moment of access. The contractor gives a reason, the admin approves the request and the session opens with tighter conditions: defined scope, defined time and defined purpose.

Step 6

Open a browser. Get straight to work.

The contractor connects from the browser. No software to download, no client to install, no IT ticket to open. They connect. They work. They leave.

Step 7

The audit trail builds itself.

Every action is logged. Every session is recorded. When the auditor arrives, nobody suddenly remembers they have another meeting.

Step 8

Lens pays extra attention to sensitive systems.

For contractors working on business-critical assets, Lens monitors the session in real time thanks to AI analysis. Suspicious behaviour triggers an automated response before damage spreads. Lens responds in real time.

Industry Applications

Every industry’s access needs look different.

From critical infrastructure and factories to hospitals and logistics, CyberElements helps external providers do the work without becoming a permanent security concern.

Defence & Critical Infrastructure

Give suppliers a fast lane with a security guard.

NIS2 raises the bar for controlled third-party access across defence and critical infrastructure. CyberElements gives suppliers a faster route to the systems they need, while identity checks, device posture, time limits and session oversight keep the guardrails in place.

Healthcare

Medical devices need maintenance. Contractors need boundaries.

Contractors can remotely maintain scanners, imaging systems and clinical equipment through recorded, time-bound sessions. The engineer gets access to the machine. Not the patient data.

Industrial & Manufacturing

Give production downtime a secure remote first response.

Support remote maintenance from a tablet, even when the engineer is off-site. CyberElements helps authorised teams reach the right OT system quickly, handle connection peaks at shift changes and keep access secure with Pulse where MFA devices struggle to get a signal.

Public Sector

Public service. Private records.

Third parties and their shadow AI are one of the biggest data leak risks for public administrations. CyberElements lets contractors reach the systems they need without giving them a guided tour of everything else.

Financial Services

DORA is asking questions. Have answers ready.

Meet DORA’s third-party access requirements. Manage AD segments from a multi-tenant console, including how remote workers and their AI agents reach customer data, core systems and approved connectors. The audit trail builds itself around identity, policy and request evidence.

Don’t take our word for it. Take theirs.

Benjamin Pons

CISO, Corsica Linea

“CyberElements is a proven solution for securing access to our sensitive data by both internal administrators and external providers. It’s a reliable solution, with 99.99% availability, and has become essential to the operation of our company.”

“It’s truly reassuring to know that we don’t need to install third-party tools to manage these accesses, which could linger on machines and potentially be reused later. CyberElements is now an indispensable solution for our company’s operations.”

Use Cases

Third-party access rarely travels alone.

The same contractors, vendors and external providers connecting to your systems are often introducing risks from elsewhere.

OT & Industrial Security

Every contractor visit deserves a check-in and check-out.

During an emergency, suppliers become first responders for stopped production lines. CyberElements secures every connection to critical OT systems with context-based access, full traceability and controls that expire when the work is done.

Explore OT & Industrial Security

Securing AI

Shadow AI has contractors too.

Third parties increasingly use AI tools, copilots and autonomous agents to do their work. CyberElements helps organisations govern who can access what, reducing the risk of Shadow AI operating inside critical environments.

Explore Securing AI

Insights

Go deeper on the third-party access problem and its fixes.

Explore the use cases, capabilities and client stories behind secure third-party access across IT, OT and regulated environments.

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Privileged Accounts: 6 Risks managed by PAM

Privileged Access Management (PAM) solutions allow to manage and secure privileged accounts risks by minimising or even eliminating them.

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FAQs

What teams ask before they bring contractors inside.

Answers to the questions you will probably ask next. If yours is not here, visit our full FAQ page.

A VPN connects the contractor to your network, not to the task. Once connected, they often reach far more than the job requires. There is no automatic expiry, no action-level logging and no way to verify what they did after the fact. CyberElements grants access to a specific resource, for a defined duration, with a full session record.

Run CyberElements on your real third-party connections. Free for 30 days.

Put actual contractors on the platform from day one. See every session, every access decision and every audit entry as it happens.

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They recognise CyberElements as a key European player in Identity and Access Management:

We didn’t write these reports. We just earned them.