Public Sector
Public data now moves through legacy systems, third-party connections and even agentic AI. Threats keep multiplying. IT headcount usually doesn’t. CyberElements gives national and local administrations full control over every internal and external access, traces every action to a named identity and keeps sovereign data sovereign.
Trusted by people who prefer to keep their data in Europe: national agencies, local authorities and public service operators across Europe.
Client spotlight: Bièvre Isère Communauté
With an extremely broad application portfolio and the growing use of SaaS applications, it was essential to implement automated management of our agents’ onboarding and offboarding processes to ensure secure access to these applications. Deployed in just eight months, the CyberElements Identity Governance & Administration solution now enables us to rigorously manage the entire identity lifecycle from arrival to departure, significantly strengthening access security while saving a considerable amount of time on previously manual processes such as rights assignment.
Benjamin Delubac
Chief Information Officer
Status Quo
Government systems were designed to serve citizens, then kept growing through decades of accumulated tools, siloed departments and homegrown applications. Many teams still manage access through old VPN rules and manual reviews, while sovereignty expectations now ask them to prove where citizen data lives, who accessed it and which technology keeps it under control.
Public administrations hold citizen identities, health records, financial information and classified material. When access breaks down, the damage goes beyond downtime. The public confidence problem that can outlast the incident itself.
Public sector access cannot depend on goodwill alone. In a tense geopolitical context, foreign providers can become pressure points for the services citizens rely on. Policy shifts, extraterritorial rules or political pressure can expose sovereign data, paralyse public services and push sensitive information beyond local control.
Contractors, agencies and service providers need access to government systems every day. Too often, that access is granted broadly, reviewed late and held together with VPN rules that were never built for this much external traffic.
Challenges
Public sector IT estates were built department by department, through homegrown applications, inherited directories and access rules that rarely aged gracefully. The resource-stretched teams managing them now face a new layer of pressure: AI tools, agents and automated access requests arriving faster than old workflows can govern.
Applications
CyberElements covers the access challenges that national agencies, local councils and public service operators face everyday, from sovereign data protection to citizen-facing services and the IT teams managing it all with finite headcount.
National agencies
Local authorities
Education services
Public service operators
Benefits
CyberElements replaces manual access management, fragmented tools and loosely monitored third-party connections with one system for every site, silo and user type. Teams can govern access across legacy applications, segmented environments, contractors, AI tools and privileged sessions from one place.
Use Cases
Public sectors have legacy systems that still matter, contractors who need limited routes in and sensitive data that must stay traceable from the first login to the last click.
Secure Remote Access
National agencies and local authorities hold data that cannot be compromised — identities and records of citizens as well as classified materials. CyberElements ensures every access is traceable to a named individual, time-limited where appropriate, and recorded from the first session to the last.
Third-Party & Vendor Access
Contractors, agencies and service providers are a necessary and persistent access risk. CyberElements gives them exactly what the work requires, for as long as the work requires it, with every session on record and revocation available in one click.
Securing AI
The intern with a chatbot and the contractor with an agent can both create the same problem: public data leaving approved systems. CyberElements gives AI tools a controlled route in, limits what they can reach and records every automated action.
Capabilities
CyberElements locks AI access to a governed channel, controls what each agent can reach and prevents public data from entering public AI training pipelines.
Give public sector workforce, contractors and external operators secure access to the systems they need. Context-sensitive, traceable access replaces the VPN, so the connection covers the work and nothing beyond it. Sovereign data stays inside the boundary where it belongs.
Lens uses AI technology to monitor privileged sessions across national systems, local authority infrastructure and third-party connections. Unusual behaviour can trigger a pause before damage spreads, while multi-tenant PAM lets one administrator manage segmented environments from one console.
Automate the identity lifecycle for staff, citizens, agents, contractors, families, students and providers. Provisioning, deprovisioning and yearly education turnover run with less manual work, so access opens when the relationship starts and closes when it ends.
Public-sector work already comes with enough forms. Logging in again and again should not darken the day before the real work starts. CyberElements gives staff, citizens and providers one secure entry point across legacy, modern and citizen-facing applications, reducing credential sprawl while keeping every access event traceable.
Other Industries
Insights
Delivering a seamless remote working experience for employees.
Securing and simplifying volunteer firefighters’ access to operational applications.
Bièvre Isère authority chose cyberelements to streamline employee integration and enable staff to be fully operational on their first day.
View AllFAQs
Answers to the questions public sector IT and security teams ask first. If yours is not here, visit our full FAQ page.
Yes. Multi-tenant PAM lets a single administrator manage separate organisational entities and network segments from one interface, while keeping their systems, access policies and audit trails properly isolated.
VDI and RBI give users secure, isolated access to those systems without changing or exposing the underlying infrastructure. The systems stay where they are. The risk does not.
Yes. Access is granted for the duration of the work and closed automatically when it ends. Every session is recorded and tied to a named identity from the first connection.
CyberElements controls what AI tools can access on government infrastructure and restricts AI connections to a governed channel. Citizen and classified data cannot reach public AI training pipelines.
No. CyberElements sits on top of existing infrastructure. Public services continue without interruption during and after deployment.
Yes. PAM supports a managed service model where a larger authority centralises oversight of smaller entities that have delegated their IT management. The platform scales as more entities join.
Public sector IT estates are complex. CyberElements lets you secure one environment first, prove the model and scale from there. Add more sites, silos, contractors and AI access paths when your team is ready.
They recognise CyberElements as a key European player in Identity and Access Management:
We didn’t write these reports. We just earned them.
